Life Insurance Information USA » Department Of Insurance

What Do I Do To Resolve a Dispute?

admin — Wed, 26 Dec 2007 16:22:55 +0000

Certain steps should be taken to resolve a dispute with your insurance company.

You do not need a lawyer to resolve disputes in most cases, most insurance companies will generally be willing to work with your to straighten out any problems.

First contact your insurance agent. If your concerns are not addressed contact the company’s customer service office. If customer service fails short of your expectation ask about the company’s procedure for appealing decisions.

If your self-help efforts fall short then the next step is to contact the Department Of Insurance Office of Consumer Services, and speak to a life insurance analyst. Your analyst will answer your questions over the phone and explain any additional steps you should take to resolve your problems. The staff will give you an honest and unbiased answers to all your questions.

If this explanation does not satisfy you, you can then request a complaint form which your insurance analyst will mail to you with instructions of how to fill the complaint form. Your analyst will review all the facts to make sure the company follows its contract with you as well as Insurance Regulations.

The most frequent complaints about Life Insurance are:

Misrepresentation
Information requested
Coverage question
Claim denial

Life Insurance Company Importance

admin — Wed, 26 Dec 2007 15:05:49 +0000

One of the most important thing to know is if the insurance company you buy from will be able to pay death benefits when you die.

Choose a company with a good reputation and past history.
Choose a company that offers the product and features that meet your needs
Find out what state the insurance company is licensed. Be sure to know the full name, home office location and affiliation of any company you are considering.
Choose a company that is likely to be financially sound for many years, by using ratings from independent rating agencies.
Choose a life insurance company that will communicate with you and who is attentive to your needs.
Check the national database to see what complaint information it has on the insurance company.The state insurance department will be able to tell you if there has been many consumer complaints about its service relative to the number of policies it sold.
The premium and cost of your insurance contract is important so you should compare similar insurance plans based on: Your age, the type of policy, the policy features and the amount of insurance you are purchasing

Visit the State Department of Insurance web site to get the information you need about any insurance company.